Instituto CIMEV
According to our open methodology, this clinic scored 62.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 14 ranked clinics · Last checked: 24 September 2026
62.8/100
Positions by Rating Profile
- Overall Transparency & Trust#962.8/100
- Best for Expats#1160.5/100
- Best for Dental Implants#1255.5/100
- Best for Emergency Dental Care#763/100
- Best Price Transparency#1144.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#966.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation information found on cimev.es
Summary
Multidisciplinary dental institute in Valencia focused on oral surgery, implantology, periodontics and orthodontics, with a second location inside Hospital Casa de Salud. ISO 9001:2015 certified. Website has an English version. Google Business Profile shows a 5.0 rating from 364 reviews (September 2026). Prices are not published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Valencia; mentioned for: English speaking dentist Valencia; mentioned for: dental implants Valencia; mentioned for: emergency dentist Valencia; mentioned for: Valencia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-24 [instituto-cimev-deepen-10] | 6/6 |
| ◐ | Google review volume as of 2026-09-24 [instituto-cimev-deepen-11] | 2.5/3 |
| ✓ | Review recency Newest review 2026-09-15, as of 2026-09-24 [instituto-cimev-deepen-12] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies present on readable reviews, e.g. 2024-05-22 [instituto-cimev-deepen-13] | 2/2 |
| ✓ | No recurring complaints 1-2★ is under 1% of 364 reviews; the lowest-rated reviews cover unrelated issues [instituto-cimev-deepen] | 2/2 |
| ✓ | No suspicious review patterns Ratings mostly high but not exclusively 5★; dates spread over years; mixed reviewer history [instituto-cimev-deepen-14] | 2/2 |
| ✓ | Active Facebook presence Clinic's own website links to its Facebook page [instituto-cimev-deepen-15] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found by name search or on the clinic's own channels [instituto-cimev-deepen-2] [s1] | 0/0.5 |
| ✗ | Other review platforms No profile on Doctoralia, WhatClinic, Trustpilot or Dental Departures (checked 2026-10-05); the DocDental page cited before only reproduces Google reviews. [instituto-cimev-g7] [instituto-cimev-g7-2] [instituto-cimev-g7-3] [instituto-cimev-g7-4] | 0/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Contact form documents urgent-care requests [instituto-cimev-deepen-16] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Click-to-chat widget on the contact page uses the clinic's own WhatsApp number [instituto-cimev-deepen-3] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Google Business Profile hours: closes at 19:00 Mon-Thu [instituto-cimev-deepen-17] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Valencia", "English speaking dentist Valencia", "dental implants Valencia", "emergency dentist Valencia", "Valencia dental clinic for expats".
| ✗ | Mentioned for: best dentist Valencia Not present in the top web results for "best dentist Valencia, Spain" on 2026-09-24. [instituto-cimev-deepen-5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Valencia Not present in the top web results for "English speaking dentist Valencia, Spain" on 2026-09-24. [instituto-cimev-deepen-6] | 0/1 |
| ✗ | Mentioned for: dental implants Valencia Not present in the top web results for "dental implants Valencia, Spain" on 2026-09-24. [instituto-cimev-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Valencia Not present in the top web results for "emergency dentist Valencia, Spain" on 2026-09-24. [instituto-cimev-deepen-8] | 0/1 |
| ✗ | Mentioned for: Valencia dental clinic for expats Not present in the top web results for "Valencia, Spain dental clinic for expats" on 2026-09-24. [instituto-cimev-deepen-9] | 0/1 |
| ✓ | Structured data on website JSON-LD includes an Organization business entity [instituto-cimev-deepen-4] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: CCN 1046008953, Autorización autonómica 21212 (REGCESS) (REGCESS (open, clinic scope): searched 'CIMEV' in Comunitat Valenciana (2026-08-26). Result 'INSTITUTO CIMEV' at Calle Guillem de Castro 66, 46001 Valencia, email info@cimev.es, url www.cimev.es — exact match. Clase C24-Centros Polivalentes (multidisciplinary), servicios incl. U.44 Odontología/Estomatología, U.35 Anestesia y Reanimación; autorizado 21/03/2019.) [instituto-cimev-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Isidoro Cortell Ballester [s1] [instituto-cimev-doclic] [instituto-cimev-icoev-46003017] | Oral surgery and implantology (MD, DDS, MS, PhD) | 46003017 | Membership number in the register of the Official College of Dentists of Valencia (ICOEV); status: active (checked 30 September 2026). |
| Dra. Raquel González Martínez [s1] [instituto-cimev-doclic] [instituto-cimev-icoev-46003612] | Periodontics, oral surgery and implantology (DDS, MS, PhD) | 46003612 | Membership number in the register of the Official College of Dentists of Valencia (ICOEV); status: active (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://cimev.es/ |
|---|---|
| Phone | +34 610 77 11 33 |
| Google Maps | Map listing |
| Address | C/ Guillem de Castro 66, Valencia (also Hospital Casa de Salud, C/ Manuel Candela 41, Valencia) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://cimev.es/en/ | No TripAdvisor link among the clinic's listed social channels (Facebook, Instagram, Twitter, YouTube) | 2026-09-24 |
| s2 | https://cimev.es/cimev-opiniones-resenas/ | Google rating 5.0 | 2026-07-14 |
| instituto-cimev-refresh | https://www.google.com/maps/place/Cl%C3%ADnica+Dental+CIMEV+Valenci… | Google rating 5.0 (362 reviews) as of 2026-08-25, main Guillem de Castro 66 location | 2026-08-25 |
| instituto-cimev-lic | https://regcess.mscbs.es/regcessWeb/inicioBuscarCentrosAction.do | searched: Nombre Centro=CIMEV, Comunidad Autónoma=Comunitat Valenciana — INSTITUTO CIMEV, CCN 1046008953, autorización 21212, Calle Guillem de Castro 66 46001 València, email info@cimev.es, url www.cimev.es, C24-Centros Polivalentes, autorizado 21/03/2019 | 2026-08-26 |
| instituto-cimev-doclic | https://www.icoev.es/pacientes/buscador-de-colegiados/ | searched: Gonzalez Martinez — RAQUEL GONZALEZ MARTINEZ, Nº 46003612, ODONTOLOGA, situación A (Activo), Calle Dr. Manuel Candela 41 Consult Ext 2-Desp 54, 46021 Valencia — exact match with CIMEV's Hospital Casa de Salud location | 2026-08-26 |
| instituto-cimev-deepen | https://www.google.com/maps?cid=16237234337550820428&hl=en | Histogram 1★3/2★0/3★0/4★2/5★359 of 364; lowest-sorted reviews cover a personal-attitude complaint, a billing/rushed-exam complaint, and a no-prices-quoted complaint — no repeated theme | 2026-09-24 |
| instituto-cimev-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Institut… | TripAdvisor's own name search returns unrelated results (IVAM art museum, an unrelated institute in Madrid) — no match for this clinic | 2026-09-24 |
| instituto-cimev-deepen-3 | https://cimev.es/contacto/ | "Escribirnos a través de Whatsapp desde este enlace" chat button configured with number 34610771133, matching the clinic's published phone +34 610 77 11 33 | 2026-09-24 |
| instituto-cimev-deepen-4 | https://cimev.es/ | JSON-LD across the site includes an Organization entity alongside AggregateRating, Person and WebSite/WebPage types | 2026-09-24 |
| instituto-cimev-deepen-5 | search:best dentist Valencia, Spain | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, www.yelp.com (x3), en.wikipedia.org, www.dentalasensio.com, idim.es, www.valencia.dental, www.dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-24 |
| instituto-cimev-deepen-6 | search:English speaking dentist Valencia, Spain | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, www.dentalasensio.com (x2), idim.es, englishspeakingdentists.com, en.wikipedia.org, newholidays.co.uk (x2), www.spainmadesimple.com; the clinic's site and name were not among them. | 2026-09-24 |
| instituto-cimev-deepen-7 | search:dental implants Valencia, Spain | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, us-uk.bookimed.com, 4mdentalimplants.com, www.dentalasensio.com, idim.es, valenciaaestheticdentistry.com, alvaradodentalclinic.com, www.valenciadentalcrossroads.com, www.dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-24 |
| instituto-cimev-deepen-8 | search:emergency dentist Valencia, Spain | Web search on 2026-09-24: results 1–9 were www.whatclinic.com (x2), www.dentalasensio.com (x2), www.valencia-dentist.com, clinicadentallluch.com, clinicadentallareina.com, cinemadentalcare.com, www.valencia.dental; the clinic's site and name were not among them. | 2026-09-24 |
| instituto-cimev-deepen-9 | search:Valencia, Spain dental clinic for expats | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, www.dentalasensio.com (x2), alemandental.com, www.expatfocus.com, idim.es (x2), www.expatica.com, www.dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-24 |
| instituto-cimev-deepen-10 | https://www.google.com/maps?cid=16237234337550820428&hl=en | Google listing 2026-09-24: 5.0 from 364 reviews; histogram 1★3/2★0/3★0/4★2/5★359 | 2026-09-24 |
| instituto-cimev-deepen-11 | https://www.google.com/maps?cid=16237234337550820428&hl=en | Google listing 2026-09-24: 364 reviews (was 362 on 2026-08-25) | 2026-09-24 |
| instituto-cimev-deepen-12 | https://www.google.com/maps?cid=16237234337550820428&hl=en | Newest-sorted reviews dated 2026-09-15, 2026-09-15, 2026-09-08, 2026-08-19, 2026-08-04 | 2026-09-24 |
| instituto-cimev-deepen-13 | https://www.google.com/maps?cid=16237234337550820428&hl=en | Owner reply dated 2024-05-22 to a 2024-05-19 review; further replies dated 2021-01-20 and 2023-01-16 | 2026-09-24 |
| instituto-cimev-deepen-14 | https://www.google.com/maps?cid=16237234337550820428&hl=en | Histogram is not 100% 5★ (3 at 1★); newest- and lowest-sorted reviews range 2019-2026 from accounts with 1-58 prior reviews — no date burst or uniform throwaway accounts | 2026-09-24 |
| instituto-cimev-deepen-15 | https://cimev.es/en/ | Homepage links to https://www.facebook.com/InstitutoCIMEV | 2026-09-24 |
| instituto-cimev-deepen-16 | https://cimev.es/contacto/ | Contact form field "¿Qué necesitas?" ("What do you need?") lists options: Primera visita adulto, Primera visita niño, Consulta periódica, Urgencia, Otros | 2026-09-24 |
| instituto-cimev-deepen-17 | https://www.google.com/maps?cid=16237234337550820428&hl=en | Google listing hours: Monday-Thursday 9 AM-7 PM, Friday 9 AM-1 PM, Saturday and Sunday closed | 2026-09-24 |
| instituto-cimev-icoev-46003017 | https://www.icoev.es/pacientes/buscador-de-colegiados/ | ICOEV (Colegio Oficial de Odontologos y Estomatologos de Valencia) register, search "46003017": 1 record - ISIDORO CORTELL BALLESTER, Nº 46003017, situacion A (Activo), ODONTOLOGO, practice address CALLE DR. MANUEL CANDELA 41 BAJO, 46021 VALENCIA; the national GuiaDentistas record for the same number reads Habilitado: Sí, En activo. | 2026-09-30 |
| instituto-cimev-icoev-46003612 | https://www.icoev.es/pacientes/buscador-de-colegiados/ | ICOEV (Colegio Oficial de Odontologos y Estomatologos de Valencia) register, search "46003612": 1 record - RAQUEL GONZALEZ MARTINEZ, Nº 46003612, situacion A (Activo), ODONTOLOGA, practice address CALLE DR. MANUEL CANDELA 41 CONSULT EXT 2-DESP 54, 46021 VALENCIA; the national GuiaDentistas record for the same number reads Habilitado: Sí, En activo. | 2026-09-30 |
| instituto-cimev-g7 | https://www.doctoralia.es/sitemaps/monolith/sitemap.facility.xml | Doctoralia, read 2026-10-05: its sitemap of clinic pages (46,042) has no page for this clinic | 2026-10-05 |
| instituto-cimev-g7-2 | https://www.whatclinic.com/sitemaps/sitemap-brochure-0.xml | WhatClinic, read 2026-10-05: its clinic-profile sitemaps (694 dentist profiles in Spain) have no profile of this clinic | 2026-10-05 |
| instituto-cimev-g7-3 | https://www.trustpilot.com/review/cimev.es | Trustpilot, read 2026-10-05: no company page for cimev.es, the clinic's website (page not found) | 2026-10-05 |
| instituto-cimev-g7-4 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-05: its clinic search lists two clinics in Valencia (Amigo Dental Clinic and Munoz Dental Clinic), neither of them this clinic | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Other review platforms re-checked on 2026-10-05: the DocDental page cited before only reproduces Google reviews, and no profile of the clinic was found on Doctoralia, WhatClinic, Trustpilot or Dental Departures; changed from yes to no. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five pending Valencia, Spain queries — "best dentist Valencia, Spain", "English speaking dentist Valencia, Spain", "dental implants Valencia, Spain", "emergency dentist Valencia, Spain" and "Valencia, Spain dental clinic for expats": not present for "best dentist Valencia, Spain", "English speaking dentist Valencia, Spain", "dental implants Valencia, Spain", "emergency dentist Valencia, Spain" and "Valencia, Spain dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's contact page, its Facebook link, and its Google listing (site sections on implants, oral surgery and the team). Recorded: a working WhatsApp chat button, a contact-form option for urgent requests, Google hours closing at 19:00 on weekdays; Google 5.0 from 364 reviews, newest 2026-09-15, with an owner reply on record; no recurring complaint theme or manipulation pattern in the reviews; no TripAdvisor presence found. Still unverified: on-site imaging equipment (X-ray/CBCT) and whether the clinic serves English-speaking patients beyond its language switcher. |
| 2026-08-26 | License verification 2026-08-26 against REGCESS and ICOEV: clinic license found (INSTITUTO CIMEV, CCN 1046008953, address- and domain-matched); both named doctors (Cortell Ballester, González Martínez) found as active ICOEV colegiados, address-matched to CIMEV's Hospital Casa de Salud location. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); recorded Google rating 5.0 (362 reviews), Maps place URL and geo coordinates for the main Guillem de Castro 66 location (previously unset). Note: the secondary Hospital La Salud location has its own separate Google Maps listing at 5.0 (199 reviews). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.